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Privacy Policy


Privacy Policy

Protecting your private information is a priority.  This Privacy Policy (“Policy”) applies to (the “Sites”),, and NOVAIR USA Corp. (collectively “NOVAIR”) and governs data collection and usage.  

Collection of your Personal Information

In order to better provide you with products and services offered, NOVAIR may collect personally identifiable information (“Personal Information”), such as your:

  • First and Last Name
  • Mailing Address
  • Email Address
  • Phone Number
  • Employer
  • Industry Sector
  • Information Regarding Requested Projects
  • Information Regarding Purchases or Transactions

We are the sole owners of the information collected on these websites. If you purchase products or services from NOVAIR, we collect billing and payment information. This information is used to complete the purchase transaction.

We may also receive information about you from other sources, including from users of our services or third-party services and organizations.  For example, if you access any social media or similar services through our services to login or to share information about your experience with our products or services with others, we may collect information from these third-party services.

You may be required to provide certain personal information to us when you elect to use certain products or services.  These may include: (a) registering for an account; (b) signing up for special offers from selected third parties; (c) sending us an email message; or (d) submitting your credit card or other payment information when ordering and purchasing services.

Use of your Personal Information

NOVAIR collects and uses your Personal Information to operate and deliver the services you have requested.

NOVAIR may also use your Personal Information to inform you of other services available from NOVAIR and any affiliates.

Sharing Information with Third Parties

NOVAIR does not sell, rent or lease Personal Information to third parties.

NOVAIR may share Personal Information with trusted service providers, including to send you email or postal mail, provide customer support, or otherwise support our services.

NOVAIR may disclose your Personal Information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on NOVAIR; (b) protect and defend the rights or property of NOVAIR; and/or (c) act under exigent circumstances to protect the personal safety of users of NOVAIR, or the public.

Tracking User Behavior

NOVAIR may keep track of the websites and pages our users visit within the Sites, in order to determine what NOVAIR services are the most popular.  This data may be used to deliver customized content and advertising within NOVAIR to customers whose behavior indicates that they are interested in a particular subject area.

Automatically Collected Information

Information about your computer hardware and software may be automatically collected by NOVAIR.  This information can include: your IP address, browser type, domain names, access times and referring website addresses.  This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the NOVAIR Sites.

Use of Cookies

The Sites may use “cookies” to help you personalize your online experience.  A cookie is a text file that is placed on your hard disk by a web page server.  Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time.  The purpose of a cookie is to tell the web page server that you have returned to a specific page. For example, if you personalize NOVAIR Sites, or register with NOVAIR Sites or services, a cookie helps NOVAIR to recall your specific information on subsequent visits.  This simplifies the process of recording your Personal Information, such as billing addresses, shipping addresses, and so on.  When you return to the same NOVAIR Site, the information you previously provided can be retrieved, so you can easily use the NOVAIR features that you customized.

You have the ability to accept or decline cookies.  Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer.  If you choose to decline cookies, you may not be able to fully experience the interactive features of the NOVAIR services or Sites you visit.


The Sites may contain links to other sites.  Please be aware that we are not responsible for the content or privacy practices of such other sites.  We encourage our users to be aware when they leave our Sites and to read the privacy statements of any other site that collects personally identifiable information.

Social Media

The Sites may contain social media features, such as a “Facebook Like” button or similar features.  These features may collect information such as your IP address, the page you are visiting on our Sites, and may set a cookie to collect data and otherwise function.  To the extent you interact with a social media link hosted by a third-party, your interaction is governed by the privacy policy of the company providing it.

Security of your Personal Information

We strive to take appropriate security measures to protect against unauthorized access to or alteration of your Personal Information.  Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure.  As a result, while we use commercially reasonable safeguards to protect your Personal Information, there are security and privacy limitations inherent to the Internet which are beyond our control.  The security, integrity, and privacy of any and all Personal Information and data exchanged between you and us cannot be guaranteed.

Data Rights

You may have the right to correct, view, or delete certain Personal Information relating to you in our possession. To enquire about these potential rights please contact us at

General Employment Inquiries

If a user contacts NOVAIR with a general inquiry, the user may need to provide NOVAIR with personal information (for example contact details). NOVAIR will use this personal information to respond to the inquiry and track further correspondence. If a user wishes to apply for employment with NOVAIR, we ask for an email address and other contact information. NOVAIR may choose to correspond with you using the contact information provided by you. You may contact NOVAIR at any time in the future to request that NOVAIR cease to contact you.

Children Under Thirteen

NOVAIR does not knowingly collect any information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use the NOVAIR Sites. If you become aware that we may have collected data from children under age thirteen, please contact us at

General Employment Inquiries

From time to time, NOVAIR may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication.

If you would like to stop receiving marketing or promotional communications via email from NOVAIR, you may opt out of such communications by or following the opt-out instructions in the email.

External Data Storage Sites

We may store your data on servers provided by third party hosting vendors with whom we have contracted.

GDPR Compliance

For all private and corporate citizens of the European Union, regarding any information NOVAIR collects, you can contact to request any information or make any inquiry.

Changes to this Policy

NOVAIR reserves the right to change this Privacy Policy from time to time.  In the event of any changes, we will make the updated version of the Policy available on our Sites and may also notify you, at our discretion, through other reasonable means.

Contact Information

NOVAIR welcomes your questions or comments regarding this Privacy Policy.  Please contact NOVAIR at:

814 Wurlitzer Dr.
North Tonawanda, NY 14120  USA

Email Address:

Telephone Numbers: +1 (716) 564-5165 or +1 (800) 414-6474 

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