NOVAIR Customer Satisfaction Survey Please enable JavaScript in your browser to complete this form.Please enable JavaScript in your browser to complete this form.Name *FirstLastEmail *How long have you been a customer? *0-1 year1-2 years2-3 years3-4 years4-5 years5+ yearsWhich of our products have you used? *Product AProduct BProduct CProduct DProduct EOtherPlease let us know which products you've used *Did you consider similar products during your research prior to purchasing? *YesNoWhich similar products did you consider?How satisfied are you with * Very UnsatisfiedUnsatisfiedNeutralSatisfiedVery Satisfied Purchase ProcessVery UnsatisfiedPurchase Process Very UnsatisfiedUnsatisfiedPurchase Process UnsatisfiedNeutralPurchase Process NeutralSatisfiedPurchase Process SatisfiedVery SatisfiedPurchase Process Very SatisfiedCustomer ServiceVery UnsatisfiedCustomer Service Very UnsatisfiedUnsatisfiedCustomer Service UnsatisfiedNeutralCustomer Service NeutralSatisfiedCustomer Service SatisfiedVery SatisfiedCustomer Service Very SatisfiedProduct QualityVery UnsatisfiedProduct Quality Very UnsatisfiedUnsatisfiedProduct Quality UnsatisfiedNeutralProduct Quality NeutralSatisfiedProduct Quality SatisfiedVery SatisfiedProduct Quality Very SatisfiedProduct ValueVery UnsatisfiedProduct Value Very UnsatisfiedUnsatisfiedProduct Value UnsatisfiedNeutralProduct Value NeutralSatisfiedProduct Value SatisfiedVery SatisfiedProduct Value Very SatisfiedEase of UseVery UnsatisfiedEase of Use Very UnsatisfiedUnsatisfiedEase of Use UnsatisfiedNeutralEase of Use NeutralSatisfiedEase of Use SatisfiedVery SatisfiedEase of Use Very Satisfied Have you needed to contact customer service?YesNoPlease rate your satisfaction with Very UnsatisfiedUnsatisfiedNeutralSatisfiedVery Satisfied Wait timeVery UnsatisfiedWait time Very UnsatisfiedUnsatisfiedWait time UnsatisfiedNeutralWait time NeutralSatisfiedWait time SatisfiedVery SatisfiedWait time Very SatisfiedSupport staff knowledgeVery UnsatisfiedSupport staff knowledge Very UnsatisfiedUnsatisfiedSupport staff knowledge UnsatisfiedNeutralSupport staff knowledge NeutralSatisfiedSupport staff knowledge SatisfiedVery SatisfiedSupport staff knowledge Very SatisfiedResponse receivedVery UnsatisfiedResponse received Very UnsatisfiedUnsatisfiedResponse received UnsatisfiedNeutralResponse received NeutralSatisfiedResponse received SatisfiedVery SatisfiedResponse received Very Satisfied How likely are you to * Very UnlikelyUnlikelyNeutralLikelyVery Likely Buy from us againVery UnlikelyBuy from us again Very UnlikelyUnlikelyBuy from us again UnlikelyNeutralBuy from us again NeutralLikelyBuy from us again LikelyVery LikelyBuy from us again Very LikelyEndorse our productVery UnlikelyEndorse our product Very UnlikelyUnlikelyEndorse our product UnlikelyNeutralEndorse our product NeutralLikelyEndorse our product LikelyVery LikelyEndorse our product Very LikelyEndorse our companyVery UnlikelyEndorse our company Very UnlikelyUnlikelyEndorse our company UnlikelyNeutralEndorse our company NeutralLikelyEndorse our company LikelyVery LikelyEndorse our company Very Likely Additional comments or suggestionsSubmit